FAQ

Frequently asked questions

Everything about accounts, verification, payments, and how Sharkni works — in one place.

General

Sharkni is a Saudi investment marketplace that connects project owners with investors. It's a discovery and matching platform — not a regulated securities exchange — designed to facilitate introductions and conversations that lead to deals.

Sharkni is a matchmaking and communication platform, not a licensed crowdfunding portal. We facilitate connections between parties who conduct their own due diligence and legal arrangements.

Yes. Sharkni is available as a native Flutter app on both the Apple App Store and Google Play Store, optimized for the Saudi market.

Sharkni is purpose-built for the Saudi market, with coverage across all 13 regions, and welcomes international investors interested in Saudi opportunities.

Account & Verification

Upload your verification documents through the app. Our admin team reviews and approves KYC submissions, granting you a verified status and access to premium features.

Yes — your plan tier determines how many active projects you can list at once. Silver and Gold members can manage a larger portfolio with priority review.

Our admin team reviews every submission and shares specific feedback if changes are needed before it can go live. You can revise and resubmit anytime.

Communications are encrypted, KYC documents are stored securely, and admin access is role-based and logged. See our Privacy Policy for full details.

Payments & Subscriptions

We offer three tiers: Basic (free), Silver (49 SAR/month), and Gold (99 SAR/month). Each tier unlocks different features like project limits, contact quotas, analytics, and verified badges.

Some conversations require a one-time payment to unlock direct messaging. This is processed securely through Alinma Pay and includes applicable VAT.

Yes. Upgrade, downgrade, or cancel your plan anytime from the app — changes take effect at your next billing cycle.

Sharkni's revenue comes from transparent subscription plans and one-time chat-unlock fees — pricing is always shown upfront, with no hidden charges.

Ready to transform how you invest?

Join Saudi Arabia's fastest-growing investment marketplace. Download the app or get in touch with our team.